photo upload
PC: Select all the files you want to rename in Explorer, right-click the first one and select Rename. Type your desired base file name and press Enter. Windows Explorer will take your base name and add a number to each file’s name. Example: if you rename as "Vacation", the files will get renamed as Vacation (1), Vacation (2) etc.
MAC: Select the files you want to rename in FINDER and then right-click on the selection – you see the option to "Rename". Choose "Format" from the dropdown and then add a name like "Wedding". All files will then sequentially get renamed as Wedding 1, Wedding 2 etc.
If your computer is set to go to "sleep" after a few minutes of inactivity, this will interrupt your upload. You can learn how to undo this below:
PC - http://windows.microsoft.com/en-us/windows7/sleep-and-hibernation-frequently-asked-questions
If you have your photos stored on either DropBox or Google Drive, it's easy to add them directly to your account without uploading them all again.
If you have your photos stored on OneDrive or another cloud service provider, please email us a link to the shared folder and we'll be happy to download them from there.